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on Thursday, August 30, 2018
If you or a loved-one are waiting in the national queue for a Home Care Package, you will receive a letter 90 days before you are assigned a Home Care Package.
The purpose of this ‘readiness letter’ is to let you know your Home Care Package will be ‘assigned’ in approximately 90 days. It is intended to help you to take the first steps to make an informed choice about your care needs, as well as shortlisting an approved home care provider in your local area.
If you don't want care now, you are encouraged to opt out of the national queue before your Home Care Package is assigned to you. If you or your loved one do elect to 'opt out' from receiving a Home Care Package, you will still retain your place in the queue, should you choose to re-join at a later time.
Opting out will let another person in need take up the available Home Care Package. If you change your mind, call My Aged Care on 1800 200 422 at any time and you can opt back in for the higher-level Home Care Package. There will be no disadvantage to you. Your place in the queue is based on when you were first approved for care and priority for service.
"The measure aims to reduce the time taken for older people to activate their Home Care Package and increase overall take up of available care," the Department of Health said recently.
If you do want to receive care, it is suggested that you:
Research by the Department of Health has shown that 31 per cent of older people who haven't been assigned a Home Care Package have decided not to take up the Home Care Package, but haven't opted out of the national queue.
And, a further 30 per cent are still deciding whether to take up a Home Care Package 35 days after being assigned a Home Care Package.
So, it is a worthwhile exercise to begin the process of determining your home care as soon as you receive this letter.
(The letter will be written in English and older people requiring the information in another language will be referred to the Translating and Interpreting Service. (TIS).)
How does home care provider Oxley Home Care compare to other aged care providers?
Simply call Oxley Home Care on 1800 221 039 to find out how they compare to other Home Care Package providers. We will walk you through the process, under your direction.
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