Care Connect Tweed Heads - Gold Coast

Part of Care Connect National Office

With more than 24 years’ experience, Care Connect continues to help Australians live independently at home and stay connected with their family, friends and community.

We have Australia’s largest network of trusted Home Care service providers, offering you greater flexibility and choice of services.

A tailored Home Care Package will give you the services you need to enjoy living in your home and your community.

When you begin your home care journey with Care Connect, you will receive a Client Adviser who is there to listen and understand your personal service needs. Care Connect will guide you through the application process for government funding, and help you choose the right services to support your needs and your lifestyle.

Care Connect is committed to people from culturally diverse backgrounds. This includes individuals from Culturally & Linguistically Diverse backgrounds (CALD), Aboriginal and Torres Strait Islander communities (ATSI), the LGBTIQ community and new and emerging communities.

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Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.

We will remove content that violates any of the policies listed below:

  • Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
  • Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
  • Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
  • Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
  • Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
  • Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
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  • Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
  • Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.

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Suite 39, Level 3, Wharf Central, 75 Wharf Street
Tweed Heads New South Wales, 2485

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