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in Queensland

Home Care Services in Queensland

Looking for home care in Queensland? Whether you live in Brisbane, the Gold Coast, Cairns, Toowoomba, or a regional community, Aged Care Online connects you with trusted in-home aged care providers across the state.

Our network includes government-approved and private providers offering personalised support to help older Queenslanders live independently at home.

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What Is Home Care?

Home care allows seniors to receive support in the comfort and familiarity of their own home. This care can be tailored to your needs and preferences and may include:

  • Help with bathing, grooming and dressing

  • Housework, meal prep and grocery shopping

  • Nursing and allied health services

  • Medication management

  • Transport and social support

  • Respite care for carers

  • Dementia or palliative care

Care can be funded by the government, privately arranged, or a combination of both.


Government-Funded Support at Home (SAH)

Support at Home Packages offer long-term coordinated care for older Australians with increasing needs. Packages are available across Queensland in eight levels:

To access a package, you must apply through My Aged Care and undergo a free assessment. You’ll then receive a referral code to connect with your chosen provider.


Where Providers Offer Home Care in Queensland

We connect you with providers across all parts of Queensland, including:

Whether you live in a major city or remote area, there’s a provider nearby ready to support you.


Private In-Home Care Services

For those who are:

  • Waiting for a Support at Home Package

  • Not eligible for government funding

  • Needing flexible, short-term or urgent care

...private home care is a great option.

Private services can often begin immediately and are tailored to suit your lifestyle. Many Queensland providers offer flexible hourly, overnight, or 24/7 care.


How to Access Home Care in Queensland

  1. Register with My Aged Care
    Visit myagedcare.gov.au or call 1800 200 422.

  2. Get Assessed
    An Aged Care Assessment Team (ACAT) will determine your eligibility.

  3. Receive a Referral Code
    Your code allows you to contact government-approved providers.

  4. Search for a Provider
    Use Aged Care Online to find and compare home care services near you.

  5. Start Your Care Plan
    Work with your provider to build a tailored support plan that meets your goals.


Frequently Asked Questions

Q: How long is the wait for a Support at Home Package in Queensland?
A: Wait times vary depending on your level and location. Some people use private care while waiting.

Q: Can I use a provider outside my local area?
A: Yes, many providers service broad areas of Queensland, especially in rural regions.

Q: Are home care services available in remote Queensland?
A: Yes. Several providers specialise in delivering culturally appropriate and remote-area care services.


Find a Home Care Provider in Queensland

Ready to get started? Use our free search tool to explore approved and trusted home care providers across Queensland. Whether you're looking for basic help around the house or high-level clinical care, you can find the support you need to live well at home.

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