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How to Find a Good Aged Care Home

on Tuesday, August 27, 2024

Choosing the right aged care home for a loved one is a significant decision that can be both emotional and challenging. With an ageing population and numerous options available, finding a home that provides the best care, comfort, and community for your loved one requires careful consideration.

This guide will walk you through the essential steps to ensure you make an informed decision.

Understand the Types of Aged Care Available

In Australia, aged care services are designed to cater to different levels of need. It's crucial to understand the options available:

  • Home Care: For those who prefer to remain in their own homes, Home Care Packages provide support with daily tasks, medical needs, and social activities.
  • Residential Aged Care: Offers 24/7 care in a specially designed aged care home, including help with daily activities, nursing care, and access to specialised services.
  • Respite Care: Short-term residential care designed to give carers a break while ensuring their loved one receives the necessary support.
  • Specialist Dementia Care: Tailored facilities and programs designed to support those living with dementia.
Assess Your Loved One’s Needs

Before beginning your search, assess the specific needs of your loved one. Consider the following:

  • Medical Requirements: Does your loved one have chronic health conditions that require specialised care?
  • Daily Living Assistance: How much help is needed with daily activities like bathing, dressing, and eating?
  • Social and Emotional Needs: Consider the importance of social activities, community involvement, and mental health support.
  • Cultural and Language Preferences: Some facilities cater to specific cultural communities, which can be important for those who prefer a familiar environment.
Research Aged Care Homes (also known as Aged Care Facilities)

Once you understand the type of care required, start researching potential aged care homes near you:

  • Use Online Resources: Aged Care Online is an excellent starting point. It provides information on aged care services, how to access them, and the direct contact details for many aged care homes and home care providers.
  • Accreditation: Ensure that the home is accredited by the Australian Aged Care Quality and Safety Commission. This accreditation guarantees that the facility meets national standards of care.
  • Reputation and Reviews: Seek recommendations from friends, family, and health professionals. Online reviews can also provide insights into the experiences of residents and their families.
Visit the Aged Care Homes

Visiting potential aged care homes is a crucial step in the decision-making process:

  • First Impressions: Pay attention to cleanliness, the condition of the buildings, and the overall atmosphere. Does it feel welcoming and homely?
  • Staff Interaction: Observe how staff interact with residents. Are they friendly, respectful, and attentive? Ask about staff-to-resident ratios and the qualifications of the care team.
  • Resident Lifestyle: Check the range of activities and programs available. A good aged care home should offer a variety of social, recreational, and cultural activities.
  • Meal Quality: Inquire about the dining options. Are meals nutritious and accommodating of dietary preferences or restrictions?
Understand the Costs

Aged care can be expensive, and it’s important to understand the costs involved:

  • Basic Daily Fee: Covers daily living costs like meals, laundry, and utilities.
  • Means-Tested Care Fee: A contribution towards the cost of care based on the resident's income and assets.
  • Accommodation Payments: The cost of the room, which can be paid as a lump sum, daily fee, or a combination of both.
  • Additional Services Fees: For extra services such as premium meals, additional activities, or room upgrades.

The government provides subsidies for aged care, but the amount depends on the individual's financial situation. It's advisable to speak with a financial advisor to understand all potential costs.

Review the Contract Carefully

Before making a final decision, review the aged care agreement thoroughly:

  • Terms and Conditions: Ensure you understand all terms, including what services are included and any additional costs.
  • Rights and Responsibilities: The contract should outline the rights of the resident and the responsibilities of the aged care provider.
  • Exit Terms: Understand the process and any financial implications if the resident needs to move or passes away.
Consider the Location

The location of the aged care home is also an important factor:

  • Proximity to Family and Friends: A location close to loved ones can make visiting easier and more frequent.
  • Access to Medical Services: Consider the home's proximity to hospitals, specialists, and other healthcare providers.
Trust Your Instincts

Trust your instincts. After gathering all the information and visiting aged care homes, consider how you feel about each option. The right home should provide peace of mind, knowing that your loved one will be cared for with dignity, respect, and compassion.

Finding the right aged care home is a process that requires time, research, and careful consideration. By following these steps, you can ensure that your loved one will receive the best possible care in an environment that feels like home.

Remember to involve your loved one in the decision-making process as much as possible, ensuring their preferences and needs are at the forefront of your choice.

If you need more help finding aged care, call our Aged Care Concierge team on 1300 197 230 or request a call back.