Aged Care Online

Search for Home Care packages

in ACT

Need help finding home care in the ACT?

Finding quality home care can be overwhelming, but our Home Care Shortlist makes it easy. Compare local providers, connect directly, and request information or consultations - all in one place. This saves time and ensures informed decisions.

Click here to get your FREE shortlist


Home Care Services in Canberra and the ACT

Looking for quality home care in Canberra or across the ACT? At Aged Care Online, we help you find trusted in-home aged care services tailored to your needs - whether you're seeking government-funded Home Care Packages, private care, or simply exploring your options to live independently at home for longer.


What Is Home Care?

Home care allows older Australians to receive personalised support while continuing to live in the comfort of their own home. Depending on your needs, services can include:

  • Personal care (e.g. showering, grooming)

  • Nursing and allied health support

  • Domestic assistance (cleaning, laundry)

  • Meal preparation

  • Transport and social outings

  • Dementia and palliative care

  • Respite care for carers

Home care in the ACT is delivered by qualified, compassionate care providers who are either government-approved or privately funded.


Home Care Packages (HCP)

If you have more complex or ongoing needs, you may be eligible for a Home Care Package, which is funded by the Australian Government.

There are four package levels:

  • Level 1: Basic support needs

  • Level 2: Low care needs

  • Level 3: Intermediate care

  • Level 4: High-level support needs

You can apply through My Aged Care and use your referral code to connect with a provider listed on Aged Care Online.


Support at Home – Coming November 2025

From 1 November 2025, the current Home Care Package system and the Commonwealth Home Support Programme (CHSP) will be replaced by the new Support at Home program. This simplified system will:

  • Provide greater flexibility and choice

  • Introduce capped pricing for affordability

  • Offer clearer service levels and budget tracking

We’ll keep this page updated as changes take effect so you can stay informed.


Home Care Providers in the ACT

We feature a wide range of local and national providers delivering home care services across the ACT and Canberra suburbs including:

Browse providers near you, compare services and fees, and contact your preferred provider directly.


Private In-Home Care

If you're not eligible for government funding or want to get started sooner, many providers offer private in-home care options. These are self-funded and offer:

  • No waiting periods

  • Immediate start

  • Customised care plans

  • Hourly, overnight, or 24/7 services


How to Get Started

  1. Register with My Aged Care
    Call 1800 200 422 or visit myagedcare.gov.au to get assessed.

  2. Receive Your Referral Code
    Once assessed, you’ll be issued a referral code for the appropriate level of support.

  3. Search for Providers on Aged Care Online
    Use your code to connect with approved providers in Canberra and across the ACT.

  4. Start Your Care Plan
    Choose a provider, finalise your care plan, and begin receiving support at home.


Frequently Asked Questions

Q: How long is the wait for a Home Care Package in Canberra?
A: Wait times can vary based on demand and package level. Level 1 packages may be approved faster than Level 4.

Q: Can I choose my own care workers?
A: Many providers allow you to choose from a pool of staff for consistency and cultural compatibility.

Q: What if I’m not eligible for government funding?
A: You can still access home care through private services at any time.


Ready to Find a Home Care Provider in the ACT?

Use our search tool to compare trusted providers across Canberra and the ACT. Find care tailored to your needs - from basic help around the house to high-level medical support - while continuing to live life on your terms.

Search Home Care Providers in the ACT Now

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