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in Victoria
Finding quality home care can be overwhelming, but our Home Care Shortlist makes it easy. Compare local providers, connect directly, and request information or consultations - all in one place. This saves time and ensures informed decisions.
If you’re looking for trusted home care in Victoria, Aged Care Online helps you compare and connect with qualified in-home aged care providers across Melbourne and regional areas.
Stay independent, supported and safe at home with personalised care that meets your health, lifestyle, and cultural needs - whether you’re just starting to explore your options or ready to begin care now.
Home care supports older Victorians to live independently in their own homes. Services range from basic daily tasks to complex healthcare support and can be delivered on a regular or as-needed basis.
Common home care services include:
Personal care (showering, grooming, dressing)
House cleaning, laundry and gardening
Meal preparation and shopping support
Nursing care and medication management
Allied health (e.g. physio, podiatry)
Transport and social outings
Dementia support and palliative care
Respite for carers
Care can be government-funded, privately paid, or a combination of both.
Home Care Packages (HCPs) are designed for older Australians with ongoing care needs. Funded by the Australian Government, these packages come in four levels:
Level 1 – Basic care
Level 2 – Low-level support
Level 3 – Intermediate care
Level 4 – High-level complex care
To access a package, you must register with My Aged Care and complete a free home care assessment. If approved, you’ll receive a referral code to choose your provider.
From 1 November 2025, the current HCP and CHSP programs will be replaced by the new Support at Home program.
This streamlined care model will provide:
Simpler access to support services
Greater flexibility and transparency
Government-set pricing to ensure affordability
A single funding system for all aged care at home
We’ll continue updating this page with details as changes roll out across Victoria.
We list home care providers in all parts of Victoria, including:
Melbourne (all metro areas including North, South, East, West)
Geelong and the Surf Coast
Ballarat, Bendigo, and Shepparton
Remote and rural regions across regional Victoria
Whether you're in the city, coast or country, there are local providers ready to help.
Need support while waiting for funding or prefer not to go through My Aged Care?
Private home care offers:
Immediate access with no waiting lists
Customised care plans
Hourly, overnight or 24/7 support
No need for a government assessment
Many Victorian providers offer both private and funded services, giving you flexibility to choose what works best for you.
Register with My Aged Care
Visit myagedcare.gov.au or call 1800 200 422
Book an Assessment
A local assessor will determine your eligibility for care.
Receive a Referral Code
Use this to connect with government-approved providers in your area.
Search on Aged Care Online
Compare services, fees, and reviews to find the right provider for you.
Start Your Care Plan
Your chosen provider will help design a personalised support plan.
Q: How long is the wait for a Home Care Package in Victoria?
A: It varies depending on your care level and location. While waiting, you may access CHSP or private care.
Q: Can I switch home care providers?
A: Yes. You can change providers anytime. Your unspent funds will follow you.
Q: Is home care available in rural Victoria?
A: Absolutely. Many providers service rural and remote areas, including mobile teams and telehealth support.
Ready to find the right care? Use Aged Care Online to compare approved Victorian home care providers. From basic help to complex health support, we’ll help you live independently at home - your way.
