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Non government-funded aged care providers


Non government-funded providers in the aged care sector are providers of residential aged care or home care that do not receive subsidies from the Australian Government. This means that you are required to pay the full costs of these services. You do not need an ACAT/ACAS assessment to access private aged care services.

You may be required to access the services of a Non government-funded provider if:

  • You have been assessed and found to be ineligible for government-subsidised aged care services
  • You have been assessed and are eligible but need care while waiting for funded services to become available to you

You can search for Non government-funded providers of aged care services using our comprehensive online directory. To get started select your state below:


Non government-funded providers of residential care:

Non government-funded providers of home care:


Non government-funded providers of aged care in Australia can offer a full range of services to you or your loved one, whatever your care needs may be.

If you require help around the home, Non government-funded providers of home care can offer services including gardening, transport, cleaning, meal preparation, nursing services and therapy services. You will need to pay the full cost of these services to your chosen Non government-funded provider.

If you or your loved one requires a higher level of care, privately owned aged care homes may be a suitable option. These aged care homes provide care and accommodation, just like government-subsidised homes do, but are not regulated by the Australian Government. You will also be required to pay the full amount for accommodation, care and any additional or extra services.

Non government-funded providers in residential aged care are often referred to as a Supported Residential Service (SRS) or a Supported Residential Facility (SRF). Victoria is the only state to use the term SRS – in all other states they are SRF.

Non government-funded providers set their own fees and charges and often require residents or clients to pay these fees weekly.

Non government-funded providers of aged care are required to provide an environment that protects the safety and wellbeing of residents, safely administers medication, provides well-balanced meals and offers a comfortable home-like space.

Services offered by a Non government-funded provider can include:

  • Personal care (showering, hygiene, toileting, dressing)
  • Meals and medication
  • Physical and emotional support
  • Nursing care
  • Allied health services
  • Mental health services
  • Respite care

Non government-funded aged care services can be offered in your own home or in an aged care/retirement residence. 


Need help finding private aged care?

Our free aged care concierge and comparison service will help you find the best options tailored to your needs. Get a personalised shortlist, completely free, and make informed decisions with confidence.

Call 1300 197 230

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