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in New South Wales
Finding quality home care can be overwhelming, but our Home Care Shortlist makes it easy. Compare local providers, connect directly, and request information or consultations - all in one place. This saves time and ensures informed decisions.
Looking for trusted in-home aged care services across New South Wales? Whether you live in Sydney, Newcastle, Wollongong, the Central Coast, or regional NSW, Aged Care Online can help you find the right home care provider to support your independence and wellbeing.
With government-funded options like Home Care Packages and private in-home services, there’s support available for every lifestyle and level of care.
Home care helps older Australians stay safe, comfortable and independent at home. From basic domestic help to complex health support, you can tailor your services based on your needs.
Common home care services include:
Help with showering, dressing, grooming
Housekeeping and laundry
Meal preparation and shopping
Medication reminders and nursing care
Transport and social support
Dementia care and palliative care
Respite for family carers
Services can be funded by the government, privately paid, or a combination of both.
Home Care Packages are long-term, tailored programs for older Australians who need coordinated care to remain at home.
There are four levels of packages:
Level 1: Basic care needs
Level 2: Low-level support
Level 3: Intermediate needs
Level 4: High-level care
You’ll need an assessment from My Aged Care to receive a referral code, which you can then use to contact and choose a home care provider listed on Aged Care Online.
From 1 November 2025, the Home Care Package system and the Commonwealth Home Support Programme will be replaced by the new Support at Home program.
Key features include:
A simplified and unified care system
Government-regulated pricing
More flexibility and transparency
Easier access to short- and long-term support
We’ll update this page with the latest information as the program rolls out in New South Wales.
We help older adults across urban, suburban and rural NSW find the right home care providers.
Some of the key locations include:
Sydney (Eastern Suburbs, Inner West, Western Sydney, Northern Beaches)
Whether you’re in a metro area or remote community, we list approved providers who understand your local needs.
Not eligible for funding or want to get started right away? Many NSW home care providers offer private in-home support, including:
Hourly and 24/7 care
Immediate start, no waitlists
Customised care plans
Services for clients of any age
Private care is especially helpful for those waiting on government funding or needing short-term recovery support.
Register with My Aged Care
Visit myagedcare.gov.au or call 1800 200 422 for an eligibility assessment.
Receive Your Referral Code
If approved, you'll get a referral code that unlocks government-funded care options.
Compare Providers on Aged Care Online
Search, compare and contact top-rated home care providers across NSW.
Start Your Care Plan
Work with your chosen provider to design a plan that meets your health, social and cultural needs.
Q: How long does it take to receive a Home Care Package in NSW?
A: Wait times vary based on demand and care level. Interim services like CHSP or private care may be available while waiting.
Q: Can I switch providers after starting care?
A: Yes, you can change providers at any time. Your unspent package funds will transfer to your new provider.
Q: Are there hidden fees in Home Care Packages?
A: Approved providers must disclose all fees upfront. Some charge a basic daily fee or income-tested contribution, but many waive these.
Use Aged Care Online to easily browse, compare and contact approved home care providers across New South Wales. Whether you're exploring future options or ready to start care now, we’re here to connect you with compassionate, professional support—right where you live.
