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in Queensland
Finding quality home care can be overwhelming, but our Home Care Shortlist makes it easy. Compare local providers, connect directly, and request information or consultations - all in one place. This saves time and ensures informed decisions.
Looking for home care in Queensland? Whether you live in Brisbane, the Gold Coast, Cairns, Toowoomba, or a regional community, Aged Care Online connects you with trusted in-home aged care providers across the state.
Our network includes government-approved and private providers offering personalised support to help older Queenslanders live independently at home.
Home care allows seniors to receive support in the comfort and familiarity of their own home. This care can be tailored to your needs and preferences and may include:
Help with bathing, grooming and dressing
Housework, meal prep and grocery shopping
Nursing and allied health services
Medication management
Transport and social support
Respite care for carers
Dementia or palliative care
Care can be funded by the government, privately arranged, or a combination of both.
Home Care Packages offer long-term coordinated care for older Australians with increasing needs. Packages are available across Queensland in four levels:
Level 1 – Basic care needs
Level 2 – Low care needs
Level 3 – Intermediate care needs
Level 4 – High-level care needs
To access a package, you must apply through My Aged Care and undergo a free assessment. You’ll then receive a referral code to connect with your chosen provider.
From 1 November 2025, the current Home Care Package and Commonwealth Home Support Programme (CHSP) will be replaced by the Support at Home Program.
This reform aims to simplify aged care at home, with:
Easier access to services
Government-set price caps
Streamlined funding and support planning
Better flexibility and transparency for care recipients
We’ll continue to update this page as the program is rolled out across Queensland.
We connect you with providers across all parts of Queensland, including:
Brisbane (Northside, Southside, CBD)
Toowoomba and the Darling Downs
Cairns, Townsville, and Far North QLD
Bundaberg, Hervey Bay, and regional communities
Whether you live in a major city or remote area, there’s a provider nearby ready to support you.
For those who are:
Waiting for a Home Care Package
Not eligible for government funding
Needing flexible, short-term or urgent care
...private home care is a great option.
Private services can often begin immediately and are tailored to suit your lifestyle. Many Queensland providers offer flexible hourly, overnight, or 24/7 care.
Register with My Aged Care
Visit myagedcare.gov.au or call 1800 200 422.
Get Assessed
An Aged Care Assessment Team (ACAT) will determine your eligibility.
Receive a Referral Code
Your code allows you to contact government-approved providers.
Search for a Provider
Use Aged Care Online to find and compare home care services near you.
Start Your Care Plan
Work with your provider to build a tailored support plan that meets your goals.
Q: How long is the wait for a Home Care Package in Queensland?
A: Wait times vary depending on your level and location. Some people use CHSP or private care while waiting.
Q: Can I use a provider outside my local area?
A: Yes, many providers service broad areas of Queensland, especially in rural regions.
Q: Are home care services available in remote Queensland?
A: Yes. Several providers specialise in delivering culturally appropriate and remote-area care services.
Ready to get started? Use our free search tool to explore approved and trusted home care providers across Queensland. Whether you're looking for basic help around the house or high-level clinical care, you can find the support you need to live well at home.
