Not Happy with Your Home Care Provider? You Have the Freedom to Switch

Are you happy with your current Home Care Package provider? Did you know that you have the freedom to switch home care providers if things aren’t working out? Prestige Inhome Care understand that everyone has different needs, knowing that having a carer support you in your own home is a big step, and your current provider may not be the right fit.

Prestige InHome Care’s priority is ensuring you get the most out of your home care package. If you’re considering switching providers, they can help you understand and navigate the steps, from notifying Services Australia, My Aged Care, right through to the transfer of services.

Prestige believes your care funds should be spent on high-quality services, not unnecessary fees. Here’s how they make a difference:

• No lock-in contracts: Start or stop services anytime, without obligation.
• True flexibility: Choose the hours of care that suit your lifestyle, with a care plan that is tailored to your needs.
• Transparent fees: Prestige pride themselves on offering competitive rates with no hidden costs.
• Experienced case managers: Prestige’s dedicated professionals help you get the maximum value from your home care package.

Even if you’re unsure about switching, you don’t need to decide right away—Prestige Inhome Care is always available to answer your questions, provide information, and support you in making the best decision for your care needs.

Thinking about switching? Here are a few tips to help you decide:

• Research other providers and compare their offerings.
• Check the rates and fees - do they appear to be transparent with their fees?
• Look into the services provided - do they align with your needs?
• Ask if there are any lock-in contracts or if they provide the flexibility to change.

If you’re feeling uncertain about making a change, know that exploring your options is the first step toward ensuring you receive the best care possible. Prestige is not just here to provide care; they’re here to assist you with your understanding and choice. Feel free to reach out for a no-obligation consultation, where the team will help find best solution for you.

Find out more about Prestige InHome Care