At Home with Colleen and Lloyd

Colleen has been a Care Connect client for a little over 12 months. She has a Home Care Package and was initially with another provider, but wanted something more. A friend whose mother was a Care Connect client recommended the not-for-profit, and Colleen made the switch. Which is when she met Care Manager Donna, and she “couldn’t be happier…Donna is delightful…she’s so lovely.”

Staying in their home is important to Collen and her husband Lloyd, who tends to their eight raised vegetable garden beds. Colleen is a baker extraordinaire, and while at 81 this former CWA member doesn’t bake quite as much as she used to, she still made 18 Christmas cakes. One of which went home with Donna!

“Care Connect keep you in your own home happy and comfortable, and that’s what I want. And so does my husband.”

By providing cleaning and social services, Care Connect supports Colleen and Lloyd to continue living the life they love at home. “I’ve only got to pick up the phone…nothing is too much trouble.” Their ongoing relationship with Care Manager Donna means that as their needs change Care Connect can adjust their services to best support them, and keep them at home. Colleen “wouldn’t change Care Connect for the world”.

When you’re letting people into your life and home, trust is vital. Describing their care worker as “a treasure” and one of the few people she’d give the keys of her house to, Colleen knows the things that are important to her are safe.

When asked to describe her switch to Care Connect, Colleen said emphatically ‘it’s the best thing I ever bloody did!”

We’re so glad you did Colleen. Happy 37th wedding anniversary to you and Lloyd!

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