Astley Care Leads Conversations on Ageism and Inclusion

At Astley Care’s recent frontline meeting, the team explored a topic that is often overlooked but holds profound implications for individuals and society alike: ageism. As staff discussed the language we use and the perceptions we hold about ageing, it became clear just how rarely this issue is addressed in everyday life - unless one works in aged care or has personally experienced age-based discrimination.

For many, ageing is something that exists on the periphery—a reality only truly considered when it directly affects us or a loved one. Even with the best intentions, ageist thinking can subtly creep into everyday conversations. One team member reflected on sharing stories about a grandmother who returned to study in her 80s—often highlighting her determination and resilience. While intended as praise, this storytelling also raised a valuable question: are we unintentionally framing these accomplishments as extraordinary because of a person’s age, rather than acknowledging them as inspiring examples of what anyone can achieve at any stage of life?

During the meeting, Laura, Astley Care’s General Manager of Care Services, emphasised the impact of our words. She challenged the group to consider why we say someone is “still” working, “still” driving, or “still” studying—terms that imply surprise or exception. Her insight resonated strongly with the team. These phrases, though subtle, can reinforce the misconception that older adults participating in everyday activities are outliers rather than capable individuals living full, engaged lives.

Astley Care recognises that ageism often goes unchallenged in wider societal discourse. While many forms of discrimination are actively confronted, age-based bias frequently slips by unnoticed. Yet ageing is a universal experience—something that connects all of us. Addressing ageism with intention and sensitivity is essential to creating a more inclusive society.

Reflecting on the discussion, the Astley Care team acknowledged the importance of examining not only their own language and assumptions but also of encouraging others to do the same. Celebrating the achievements of older people should not involve framing them as rare exceptions. Instead of saying, “Isn’t it amazing that she went back to school at her age?” perhaps it’s more powerful to say, “Isn’t it wonderful that she pursued her education?”

By making these simple yet meaningful shifts in how we speak about ageing, Astley Care is fostering a culture that values people at every stage of life. It’s not just about older adults—it’s about all of us and the kind of society we’re shaping for future generations. Through open dialogue and ongoing reflection, Astley Care is committed to challenging ageist assumptions and promoting the understanding that growth, learning, and contribution are lifelong possibilities.

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