Aged Care Online


917 Main Road, Eltham, Victoria, 3095

If you or a loved one needs support living at home, we can help you navigate the My Aged Care (MAC) system, coordinate the full spectrum of care needed, and ensure the best possible value from your Home Care Package.

Our professional and supportive team work together with you and those important to you, to give you confidence in decision making and in our safe and trusted services.

With extensive experience in aged care, a broad range of services and an intimate knowledge of resources in the local community, we can adapt services as your needs change.

With locations in Melbourne’s east and north-east regions, we offer flexible service delivery options either at one of our sites, in your home or community setting, or via telehealth.

healthAbility is a registered provider of My Aged Care, Home Care Packages and NDIS services.

Home Care Packages

Our experienced Home Care Packages Care Management team considers your individual situation and matches you with the care services you need.

We offer:

  • Competitive Care Management rates:

We don’t charge basic daily fees.

An Income Tested Fee may apply for some clients, which is determined by an income assessment by Services Australia.

  • Care Managers are available:

9am to 5pm Monday to Friday.

  • Personalised and tailored integrated approach:

This starts with assessment, care planning and monitoring to ensure you are getting the care and support to meet your needs

  • Experienced Care Management team:

All of our Care Managers are tertiary educated and are highly experienced in their field of work.

  • Unique combination of private and publicly funded health services

We offer a broad range of services to meet physical, mental and social needs

  • Choice and flexibility in the care people receive at home, as their needs change
  • Strong Advocacy - our Care Managers can advocate for you to ensure your care needs are met  

In Home and Support Services

healthAbility In Home services are available for both private and publicly funded clients. All of our carers have completed mandatory checks to ensure your safety and that your care needs are met. We want you to be comfortable with the person who enters your home, so we will match you with a support worker who shares similar values, background, language and culture.

We offer:

  • Connect Well Groups
  • In Community Assist
  • Domestic assistance
  • Day respite care
  • Home maintenance
  • Gardening
  • Community Access (transport)
  • Meal preparation
  • Personal care

Some of the services offered, such as Home Maintenance and Gardening require an Occupational Therapy assessment and approval from Care Managers

Therapies and Allied Health Services

Our highly skilled and experienced health professionals provide a team-based approach - we work together to achieve your goals either in your home or in the community.

We offer:

  • Occupational therapy
  • Physiotherapy
  • Podiatry
  • Mental health services including counselling and psychology
  • Exercise physiotherapy
  • Speech pathology
  • Exercise and education support groups
  • Massage therapy (not offered on site at healthAbility)

Our locations

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  • Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.

Webinar: Accessing My Aged Care

on Thursday, November 18, 2021

Are you looking for more information about My Aged Care for yourself or a loved one? You’re invited to join healthAbility's free online information session about My Aged Care on Tuesday 23 November.

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