St. Basil’s aims to provide the best possible quality aged care services within a culturally appropriate environment.
The ministry of St. Basil the Great is reflected in the work of St. Basil’s Homes, which believes that all people regardless of ethnicity, race, religion, gender and age are entitled to high quality aged care.
St. Basil’s Homes believes in:
The right of the individual to confidentiality of personal information and records
The right of the individual to have access to information which allows choice in their care provision
The right of the individual to involve family and community in the planning and provision of their care
The right of the individual to be respected and valued by their carers, family and community
The provision of quality care in a culturally and linguistically appropriate environment
The dignity, independence and self determination of the individual
Our review system has been built to provide an objective feedback tool where consumers and providers of aged care can respectfully share their thoughts and experiences.
Reviews are most valuable when they are honest and unbiased
They should be from personal experience
Please do not post any personal information.
Any form of discrimination, spam, web links or advertising will be removed.
Any review that violates our review policies will NOT be published.
Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.
We will remove content that violates any of the policies listed below:
Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.
Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.
We do not currently have the contact details for St Basil's Homes Aged Care Services
