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Home Care Package Level 1 (HCP Level 1)

A Home Care Package Level 1 (HCP Level 1) provides entry-level support for individuals with basic care needs, enabling them to live independently in their own homes. It is the first level in the Australian Government’s Home Care Package (HCP) Program, designed to assist older Australians who need minimal help with daily tasks.

Key Features of a Level 1 Home Care Package
  • Personalised Care: A Level 1 HCP is tailored to help clients with basic daily tasks, ensuring their independence and comfort at home.
  • Funding & Allocation: The package provides up to approximately $9,000 per year (subject to change), which is allocated to cover various approved services.
  • Individualised Care Plan: Care providers work closely with the recipient to create a care plan that fits their lifestyle, preferences, and unique needs.
Who is Eligible for a Home Care Package?

Eligibility is determined by the Aged Care Assessment Team (ACAT). Generally, individuals who:

  • Are 65 years or older (50 years or older for Aboriginal and Torres Strait Islander people)
  • Have low-level, non-intensive care needs
  • Need support with simple activities of daily living, such as light housekeeping or grocery shopping.
Application Process
  • Contact My Aged Care: Call or register online at My Aged Care.
  • Assessment: A face-to-face assessment is conducted by ACAT to evaluate the individual’s care requirements.
  • Approval: Eligible individuals are then approved for a Level 1 HCP and wait for a package allocation.

Once approved, use Aged Care Online to search for a suitable home care provider:

What Services are Covered Under a Level 1 Home Care Package?

The funding can be used for a variety of basic services, such as:

  • Domestic Assistance: Light cleaning, laundry, and meal preparation.
  • Social Support: Companionship and help attending social activities.
  • Personal Care: Assistance with bathing, dressing, and grooming.
  • Transportation: Help with getting to appointments and shopping.
  • Home Maintenance: Minor maintenance and gardening tasks to ensure safety at home.

Excluded Services

Some services, such as heavy cleaning, renovations, and elective medical procedures, are not covered. For complex medical needs or high-level care, recipients may be better suited to a higher-level package.

Benefits of a Level 1 Home Care Package
  • Increased Independence: Supports recipients in living safely and confidently at home.
  • Flexible Care Plans: Services can be adjusted to meet changing needs over time.
  • Social Connection: Helps reduce isolation by supporting social activities and engagement.
Understanding Costs and Fees

Recipients may contribute to their care costs through a basic daily fee and an income-tested care fee (for those with higher incomes). These costs are capped to ensure affordability and are based on individual financial circumstances.

How to Choose a Home Care Provider?

When selecting a provider, consider:

  • Service Offerings: Check if the provider offers services that align with your needs.
  • Pricing Transparency: Ensure you understand all fees and charges.
  • Flexibility: The ability to adjust services as needs change.
  • Reputation: Look at reviews, testimonials, and provider ratings.

Click on your state below to find your nearest Level 1 Home Care Package provider:

Frequently Asked Questions

How long will I wait for a Level 1 Home Care Package?

Waiting times vary and depend on availability in your area, demand, and priority.

Can I upgrade my package if my needs increase?

Yes, if your care needs change, you may apply for reassessment and potentially move to a higher-level package.

What happens if my needs decrease?

If care needs reduce, services can be adjusted within the package, but transitioning to a lower level is generally not required.

Find out more in Your Guide to Home Care

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