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A Home Care Package Level 1 (HCP Level 1) provides entry-level support for individuals with basic care needs, enabling them to live independently in their own homes. It is the first level in the Australian Government’s Home Care Package (HCP) Program, designed to assist older Australians who need minimal help with daily tasks.
Eligibility is determined by the Aged Care Assessment Team (ACAT). Generally, individuals who:
Once approved, use Aged Care Online to search for a suitable home care provider:
The funding can be used for a variety of basic services, such as:
Excluded Services
Some services, such as heavy cleaning, renovations, and elective medical procedures, are not covered. For complex medical needs or high-level care, recipients may be better suited to a higher-level package.
Recipients may contribute to their care costs through a basic daily fee and an income-tested care fee (for those with higher incomes). These costs are capped to ensure affordability and are based on individual financial circumstances.
When selecting a provider, consider:
Click on your state below to find your nearest Level 1 Home Care Package provider:
How long will I wait for a Level 1 Home Care Package?
Waiting times vary and depend on availability in your area, demand, and priority.
Can I upgrade my package if my needs increase?
Yes, if your care needs change, you may apply for reassessment and potentially move to a higher-level package.
What happens if my needs decrease?
If care needs reduce, services can be adjusted within the package, but transitioning to a lower level is generally not required.