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What is Extra Service Care?

Understanding Extra Service Care in Australian Aged Care

In Australia's aged care system, some residential facilities offer Extra Service Care to provide residents with a higher standard of accommodation and services. This option is designed for individuals seeking enhanced comfort and amenities beyond the standard offerings.


What Is Extra Service Care?

Extra Service Care refers to a classification granted by the Australian Government to certain aged care homes. These homes are approved to offer a higher standard of "hotel-type" services, which may include:

  • Upgraded room furnishings and décor
  • Enhanced dining options with gourmet meals
  • Additional recreational and social activities
  • More personalised care and attention

It's important to note that Extra Service Care does not include additional health care services, as these are covered under standard aged care provisions.


Costs Associated with Extra Service Care

Residents opting for Extra Service Care are required to pay an Extra Service Fee. This fee is separate from standard accommodation and care fees and covers the enhanced services provided. The cost can vary depending on the facility and the level of services offered, typically ranging from $10 to $100 per day.


Choosing an Extra Service Aged Care Home

Not all aged care homes offer Extra Service Care. Only facilities that have been granted Extra Service status by the Department of Health and Aged Care are authorized to provide these enhanced services. Before making a decision, it's advisable to:

  • Compare the services and fees of different providers.

  • Discuss with the facility management to understand what is included in the Extra Service Fee.


Opting for Extra Service Care can enhance the quality of life for residents seeking a more luxurious and personalized aged care experience. However, it's essential to consider the associated costs and ensure that the services align with individual needs and preferences.

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Article posted:Jul 6, 2019
Category: Finding care

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