Aged Care Online
HomeCaring

Your First Step: Start with My Aged Care

The first step is to get an aged care assessment through My Aged Care. Once assessed and approved, you can begin searching to local aged care homes or home care providers. 

Use Aged Care Online’s Free Directory

For an independent, user-friendly alternative, Aged Care Online’s Free List of Aged Care Providers lets you search by suburb or postcode and filter by care type - whether it’s residential aged care, home care, or retirement living. The directory displays rich provider profiles including photos, room options, services, virtual tours, and vacancy info. You can even shortlist up to 10 providers and send a combined enquiry in one go - a smart way to streamline your decision‑making. 

Build a Shortlist with Confidence

Through Aged Care Online, your next step is to carefully evaluate shortlisted providers. Visit facilities if possible, and reflect on the staff interactions, environment, and resident engagement. A positive first impression can make a big difference.

Free Placement and Matching Services

Beyond directories, independent services like My Care Path and Aged Care Online's Home Care Shortlist offer personalised, free matching solutions. Just share your needs, budget, and location - all delivered with no cost to families, making the process less overwhelming.

Summary at a Glance

Resource / ToolWhat It Offers
My Aged Care Use My Aged Care to organise your aged care assessment
Aged Care Online Directory Free, searchable provider profiles, virtual tours, shortlist feature
Independent Placement Services Tailored, no‑cost shortlist and placement support
On‑site Visits & Comparison Assess fit through visits and comparison of service offerings

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Need help finding home care?

Finding quality home care can be overwhelming, but our Home Care Shortlist makes it easy. Compare local providers, connect directly, and request information or consultations - all in one place. This saves time and ensures informed decisions.

Click here to get your FREE shortlist


Article posted:Oct 5, 2024
Category: Finding care

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Navigating Home Care: What You Need to Know

on Thursday, August 28, 2025

Understanding how to access government-funded home care in Australia can be overwhelming, especially if you're just starting your aged care journey. The Home Care Package program (soon to be renamed Support at Home) is designed to help older Australians live safely and independently at home for longer, with tailored support based on individual needs.

Support at Home Frequently Asked Questions (FAQs)

on Wednesday, August 27, 2025

Australia’s aged care system can be complex, especially with the upcoming changes to Support at Home. If you or a loved one is considering in-home aged care services, it’s natural to have questions. To make things easier, we’ve answered the most frequently asked questions about the new Support at Home Program and how it may affect you.

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