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Accessing government-subsidised aged care services in Australia requires undergoing an Aged Care Assessment. This important process helps determine your eligibility for various aged care supports, including residential care, home care packages, respite care, and more.
An Aged Care Assessment is a comprehensive evaluation conducted by a specialised team known as the Aged Care Assessment Team (ACAT) or Aged Care Assessment Service (ACAS), depending on your state or territory.
The assessment evaluates your health, mobility, cognitive function, social needs, and living environment to recommend the most appropriate aged care services tailored to your individual circumstances.
The assessment is mandatory to access government-subsidised aged care services under the Australian Government’s aged care system. It ensures that care is allocated fairly and according to your needs.
Without completing this assessment, you cannot receive funding for:
Residential aged care (nursing homes)
Home care packages (support services delivered at home)
Respite care (temporary relief for carers)
Short-term restorative care and other specialized programs
Aged Care Assessments are performed by qualified healthcare professionals such as:
Geriatricians
Nurses
Allied health professionals
Social workers
These experts work together in an assessment team to consider all aspects of your physical, mental, and social wellbeing.
To begin the assessment process:
Contact My Aged Care
Call the national contact centre on 1800 200 422 or apply online via myagedcare.gov.au.
Provide Information
Share details about your health, care needs, living situation, and support network.
Schedule an Assessment
An assessor will arrange a home visit or telephone interview to discuss your needs.
Complete the Assessment
The team evaluates your eligibility and care requirements.
The assessor will ask about your medical history, mobility, cognitive status, daily living activities, and social supports.
They may consult with your GP, family members, or carers.
The assessment can take place in your home, hospital, or other suitable locations.
After the assessment, you will receive a report outlining recommended care services.
If you are found eligible:
You will be referred to appropriate aged care services.
You can choose from accredited providers offering residential or in-home care.
You’ll receive information about available government subsidies and how to access them.
Aspect | Details |
---|---|
Purpose | Assess eligibility for government-subsidised aged care services |
Assessment Teams | ACAT (Aged Care Assessment Team) or ACAS (Aged Care Assessment Service) |
Who Can Apply | Older Australians, typically aged 65+ (or 50+ for Aboriginal and Torres Strait Islander people) |
How to Apply | Contact My Aged Care by phone or online |
Where Assessments Occur | Home visits, hospitals, or care facilities |
Services Accessed | Residential care, home care packages, respite care, restorative care |
Gather medical documents such as GP reports and medication lists.
Have details of your current care arrangements and supports ready.
Consider having a family member or carer present during the assessment.
Prepare questions about services and support options.
Visit the Australian Government’s My Aged Care website
Contact your local health services or aged care providers for assistance
Explore community resources for older Australians
Taking the first step towards accessing aged care services in Australia begins with the Aged Care Assessment. It ensures you receive the right care and support to maintain your independence and quality of life.
Call My Aged Care on 1800 200 422 or Apply for an aged care assessment onlineFinding quality home care can be overwhelming, but our Home Care Shortlist makes it easy. Compare local providers, connect directly, and request information or consultations - all in one place. This saves time and ensures informed decisions.