We have compiled a list of links you may find useful for aged care industry bodies, charitable organisations and more.
Making a Complaint - Aged Care Quality and Safety Commission
If you have a concern or complaint that you have not been able to resolve by talking with your service provider, the Aged Care Quality and Safety Commission (the Commission) can support you, with information and options, to resolve your concern with the service provider.
My CarePath - Aged Care Placement Consultants
My CarePath is a national aged care support service, providing expert advice on the best aged care options available. My CarePath have helped more than 4,500 Australian’s make the best choice for their aged care needs and welcome the opportunity to help you. No matter where you live, we can help you find the best aged care options available.
Dementia Australia is a consumer organisation that provides information, support advocacy and education to people with dementia, family members and carers, as well as health professionals and the wider community.
Property Home Base
Selling the family home is one of the most stressful things that you can go through in life. As we age, moving gets harder. Moving a loved one into residential aged care or retirement living can be a time sensitive matter, which can also include the opinions of many family members. It can be a daunting task. Where do you start, and how will you know if you are making the right decisions? Property Home Base can help you through this stressful transition.
Meals on Wheels Association
The Australian Meals on Wheels Association promotes the concept of 'care in the community' and encourages and supports the involvement of volunteers in the provision of the Meals on Wheels service. Meeting the needs of the frail, aged, younger people with disabilities and their carers.
Australian Aged Care Quality Agency
The Australian Aged Care Quality Agency (the Quality Agency) is an Australian Government statutory agency established under the Australian Aged Care Quality Agency Act 2013 since 1 January 2014. The Quality Agency is an Australian Government statutory agency that assesses aged care services against the Australian aged care quality standards, provides compliance monitoring, information and training to providers, and works to promote quality care for older Australians.
Mental Health Australia
The Mental Health Council of Australia is the independent, national representative network of organisations and individuals committed to achieving quality mental health for everyone.
Mental Health Council or Tasmania
The peak body representing the non-government mental health sector in Tasmania at a state and national level.
Provides the most up to date information on asbestos related disease. They have patient advocates that work one on one with patients and their families providing them resources such as: doctors, treatment centers, support groups, informational packets, and much more.
Palliative Care Australia
National peak body for Palliative Care services, providers and consumers.
Australian Communication Exchange (ACE)
Australian Communication Exchange (ACE) connects people who are deaf, or have a hearing impairment with everyone.
My Aged Care
The Australian Governments source of information for Australians over 50. My Aged Care provides you with access to Government and non-Government information and services for older Australians.
Department of Health and Ageing
On this website you can find information on the Department's policies, programs and services.
Commonwealth Home Support Program
The Commonwealth Home Support Programme (CHSP) is one of the changes being made by the Australian Government to the aged care system to help older people stay independent and in their homes and communities for longer. The CHSP is one consolidated programme providing entry-level home support for older people who need assistance to keep living independently.
A team of continence nurse advisors provide confidential advice about bladder and bowel control problems, plus local referrals, free brochures and product information.
The Department of Veteran's Affairs and their services in aged care.
Health Departments by State
NSW - www.health.nsw.gov.au
VIC - www.dhs.vic.gov.au
QLD - www.health.qld.gov.au
SA - www.health.sa.gov.au
WA - www.health.wa.gov.au
TAS - www.dhhs.tas.gov.au
ACT - www.health.act.gov.au
This not for profit organisation is dedicated to providing educational services to raise awareness about the serious and common eye disease glaucoma and support glaucoma sufferers. Offering a number of services which are FREE like telephone counselling on the toll free number 1800 500 880 and Guest Speaking Programs for the public and service providers working in the health and aged care sector.
Aged Care Assessment
To find out if you are eligible for Australian Government support for residential aged care or home care services, you MUST be assessed by an Aged Care Assessment Team (ACAT).
To find your local Aged Care Assessment Team contact My Aged Care on 1800 200 422.
Applying for Aged Care
All aged care homes have their own application processes and may ask you to fill in a number of forms. It is best if you speak directly with the aged care homes you are interested in to find out exactly what they need you to do.
Begin your search for residential aged care by clicking on your nearest capital city below:
Residential Respite Care
Respite care provides short term care when you need it. Respite care can be offered in your home, a respite care centre or aged care home. For more information on the different kinds of respite care available, telephone your local Commonwealth Respite and Carelink Centre on 1800 052 222 . Your local centre will help you find a respite centre near you.
Eden in Oz
Eden in Oz is an association that embraces culture change in the aged care sector. It provides nationally accredited training that challenges traditional aged care thinking and explores models of care and strategies that focus on creating human habitats - environments that help people grow.
Retirement Living Online
Retirement Living Online provides a comprehensive online directory for retirement villages and communities Australia-wide.
Aged Care Industry Association
The Aged Care Industry Association (ACIA) aims to encourage a legislative and regulatory environment, which supports high standards and long-term viability for the aged care industry as a whole. ACIA’s membership includes both direct care providers and organisations who support and supply direct care providers.
Unit 5, 259 Glen Osmond Road, FREWVILLE SA 5063
Phone: (08) 8338 6500
Facsimile: (08) 8338 6511
Leading Age Services Australia (LASA)
First Floor, Andrew Arcade
Kingston ACT 2604
PO Box 774
Kingston ACT 2604
T: (02) 6230 1676
F: (02) 6230 7085