Home Care Package: Level 4 (HCP Level 4)

A Level 4 Home Care Package provides tailored support services to help older Australians live independently in their own homes, ensuring they receive the necessary care and assistance while maintaining their quality of life.

What is a Level 4 Home Care Package?

Home Care Packages are home help & home care services that are funded (either in part or in full) by the Australian Government to help you live in the comfort of your own home while receiving care.

Level 4 Home Care Packages (HCP Level 4 or HCP4) are intended to support people who have high level care needs. If you or a loved one has high level or complex care needs, you may be eligible to receive assistance with a range of tasks.

What is included in a Level 4 Home Care Package?

• Personal care (showering/dressing etc)
• Domestic assistance (laundry/cleaning etc)
• Assistance with aids and appliances
• Social support
• Meal preparation
• Medication management
• Nursing care
• Allied health support
• Shopping
• Transport
• Support with changes to memory and/or behaviour

Need help finding aged care?

Our free aged care concierge and comparison service will help you find the best options tailored to your needs. Get a personalised shortlist, completely free, and make informed decisions with confidence.

Call 1300 197 230

How much is a Level 4 Home Care Package?

For each Home Care Package, the Australian Government will pay a different amount. This amount will be paid directly to your chosen home care provider.

The subsidy that will be paid for your Home Care Package will depend on whether you have to pay an income-tested care fee. This will be determined during an income assessment.

At July 1 2024, the Government subsidy for level 4 Home Care Packages is $61,440.45. This contribution increases every year.

Recipients of a Level 4 Home Care Package would also be eligible to enter residential aged care, but would prefer to remain living in the comfort of their own home.

Level 4 Home Care Packages are suitable for people with complex care needs.

To access a Level 4 Home Care Package, you or your loved one will need to undergo an assessment by an Aged Care Assessment Team (ACAT) - also known as an Aged Care Assessment Service (ACAS) in Victoria. This assessment will determine whether you are eligible to receive a Home Care Package and if a Level 4 package would be suitable for your in-home care needs.

Click here to find your nearest ACAT/ACAS.

All Level 4 Home Care Packages are now offered under the new Consumer Directed Care (CDC) Model which means you have more control over how your Home Care Package funds are spent. Click here to find out more about Consumer Directed Care.

Home Care Packages can only be delivered by approved services providers on behalf of the Government.

Click on your state below to find your nearest home care package level 4 provider:

• Home Care Package Level 4 in the ACT
• Home Care Package Level 4 in New South Wales
• Home Care Package Level 4 in the Northern Territory
• Home Care Package Level 4 in Queensland
• Home Care Package Level 4 in South Australia
• Home Care Package Level 4 in Tasmania
• Home Care Package Level 4 in Victoria
• Home Care Package Level 4 in Western Australia

Other Home Care Package Levels:

• Home Care Package Level 1: basic level care needs
• Home Care Package Level 2: low-level care needs
• Home Care Package Level 3: intermediate level care needs

Find out more in Your Guide to Home Care

Related Articles:

• Private In-Home Care Services
• Day Therapy Centres (DTC)
• Respite Care
• Home and Community Care (HACC)
• Commonwealth Home Support Programme (CHSP)
• National Disability Insurance Scheme (NDIS)
• Self-Managed Home Care Packages
• What Can I Spend My Home Care Package On?

Do you need help finding home care?

Receive a free customised shortlist of home care providers in Melbourne, Sydney, Brisbane and Perth.

Click here to find out more.