A portfolio product of parent company Complia Health which operates in Canada, the United States, New Zealand and Australia, Procura is designed to transform client and staff systems in the recently reformed Home Care services space.
"The introduction of Procura will dramatically improve the customer experience through a more intuitive and user-friendly interface and will offer a variety of mobile and internet technologies including Client Self Service online," said Helping Hand CEO Ian Hardy.
"As our Home Care services grow and as we respond to legislative and market changes, we are investing in systems to keep pace with client expectations."
Procura will also have a significant impact for Helping Hand staff improving rostering, reporting, training and data management processes.
Helping Hand selected Procura after an exhaustive tender process based on its ability to meet needs within Australia’s Consumer Directed Care environment.
"Procura software is one of the few Community Software vendors who have adapted their software to meet the requirements of Consumer Directed Care providing a comprehensive budget and statement capability," said Procura Global Head of Product Kyle Stewart.
"We are excited to be introducing this technology to the South Australian market and partnering with Helping Hand."
The Procura system will be fully implemented at Helping Hand by the end of 2017.
Find out more about Helping Hand.
