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In life, we know to expect the unexpected. A fall, a loss of confidence, a recent diagnosis or the loss of a partner − whatever your personal situation, AccessCare can help. We can connect you with the government funded support services you need to remain living independently at home.

AccessCare is a not-for-profit home care provider managed by Kingston City Council, supporting people in the southern Melbourne area. As a specialist in care management, with AccessCare you will have a dedicated, tertiary qualified adviser who has extensive experience in home care. Your adviser will listen to you, help you access the support services you need and make the most of your Home Care Package. Your adviser is your guide. They work with you every step of the way to improve your quality of life and reduce your stress and worry. It’s a long-term relationship that will maximise your independence as your needs change.

AccessCare’s wide range of care and support services include:

  • Care management
  • Personal care
  • Meals and shopping
  • Housework and laundry
  • Transport and social outings
  • Gardening
  • Home modifications
  • One-off maintenance jobs
  • Nursing care
  • Respite care
  • Specialised healthcare

To speak with one of AccessCare’s friendly consultants about home care services, call today by clicking on the phone number to the right.

Add Review

Review Guidelines.

Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.

We will remove content that violates any of the policies listed below:

  • Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
  • Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
  • Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
  • Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
  • Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
  • Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
  • Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.
  • Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
  • Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.

AccessCare Client Diane Heads to Granddaughter's Wedding with Help of Support Worker

on Wednesday, February 26, 2020

A wedding is one of those occasions that stays with you, a memory that lasts forever. For some people the celebration can also be stressful, particularly if they are caring for a loved one.  This was the case for Christine, who cares for her mother Diane aged 88, a client of AccessCare. Christine’s daughter, Diane’s granddaughter, was getting married. The family was very excited but also concerned about Diane’s health at the wedding.  

5 Questions to Ask When Choosing a Home Care Service Provider

on Tuesday, August 7, 2018

Not all home care service providers are the same. It’s become a confusing area for many people, so AccessCare have put together the top five questions to ask service providers when you are shopping around.

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