HomeMade was created because people feel they don't have enough choice and control with traditional Home Care Package Providers. We understand how important it is for you to make your own decisions when choosing the right support.
Self-management means different things to different people, but it’s all about having a say in the support you need to keep doing what you love at home.
HomeMade is for those with a home care package who want to self-manage. With HomeMade, you stay in charge of choosing and managing the team that helps you achieve your goals and maintain your well-being.
With self-management, you can:
Boost your overall well-being by doing the things you enjoy
Get what you need from your package when you need it
Save money with lower fees
Feel safe, supported, and confident in the quality of services you receive
Our review system has been built to provide an objective feedback tool where consumers and providers of aged care can respectfully share their thoughts and experiences.
Reviews are most valuable when they are honest and unbiased
They should be from personal experience
Please do not post any personal information.
Any form of discrimination, spam, web links or advertising will be removed.
Any review that violates our review policies will NOT be published.
Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.
We will remove content that violates any of the policies listed below:
Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.
Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.
We do not currently have the contact details for HomeMade VIC
