Before you start looking for aged care or home care, the person who will be cared for needs to have their care needs assessed.
This assessment is referred to as an aged care assessment, and the majority of aged care homes and home care providers need your unique My Aged Care referral code (given after your assessment) to ensure they can offer you the right services.
How do I get an aged care assessment?
You will most likely be able to get a referral for an aged care assessment from a GP, social worker or community nurse. However you can contact My Aged Care directly and arrange an assessment yourself.
To organise an Aged Care Assessment, you'll need to register with My Aged Care by calling 1800 200 422.
What Happens During an Assessment?
During an aged care assessment you will be visited by one or two members of an assessment team, who will go through the activities that you find difficult to manage.
They will discuss with you your care options and inform you how to access these services.
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Article posted:Jul 21, 2025 Category: Finding care