St Mary's Villa is a residential aged care facility owned and managed by St. Mary's Catholic Parish, Concord.
The current building was completed in 2010 and is designed to support the lifestyle of older residents in a modern and attractive setting.
Our mission is to provide professional care for our residents within a happy and homelike environment and to be guided by Christian values in our care for the residents.
The building accommodates 99 residents in four separate “houses”, each catering to a specific level of care.
We are a non-profit service, fully certified and accredited by the Australian Aged Care Quality Agency.
Our review system has been built to provide an objective feedback tool where consumers and providers of aged care can respectfully share their thoughts and experiences.
Reviews are most valuable when they are honest and unbiased
They should be from personal experience
Please do not post any personal information.
Any form of discrimination, spam, web links or advertising will be removed.
Any review that violates our review policies will NOT be published.
Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.
We will remove content that violates any of the policies listed below:
Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.
Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.
