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We were dead against moving into any village originally, all we heard was how much they rip you off, but the truth was as time went on, we had to look to downsize the stairs were killing us both and the kids were at us for ages to be realistic, so it was time to look at some kind of options regardless. I don’t remember how I heard about this but anyway I thought I’d just call them to ask a few questions first and we chatted for ages, they were really friendly and helpful it opened my eyes to things I had no idea about at all that I have to say was different to what I thought anyway it took a while but we narrowed it down to a few and we pitched the one that suited us and you wouldn’t believe it 6 months later we are happy living in our new community and yes we should have gotten the real information not hearsay…so you never say never is all we can say is I’m glad I made that call.
Our whole family was so confused, and we wasted so much time collecting brochures the truth is there is so some many different options and offers out there – retirement villages certainly aren’t all the same. Hey, they’re all very nice as they should be for the price but they’re also very, very different…we were going around in circles and Mum and Dad were so anxious and totally confused that we almost gave up and decided not to move them because it was just too hard to compare them all totally independently, we all know the salespeople’s job is to convince us to buy theirs. This service was great, they take the time to really understand what we all really needed and didn’t need, it just took all that stress away, and it was so helpful for us.
We first heard about this from a friend who they had helped it seemed to just make sense, they really helped us focus on what type of village was best for us and you know it became clear that the ones we liked really weren’t the best ones for us in the long run, they took away all the confusing information we had and made it easy, they got us a villa that’s just perfect for us and can relax, so we’re really happy.
Their genuine and just helpful, that’s rare today in itself they listen and don’t talk crap and told us a list of places that would suit us and why others wouldn’t, then they cut it down to what were the best ones for me now my wife passed, money was tight and they worked hard to save me around $12,000 getting me in there that’s a lot of money, so then I could get some new furniture really for free, I truly believe they had my best interest at heart, rather than just trying to sell us a unit, there was no pressure at all, so why not get their help .
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