Whatever you need, we have the right team ready to support you. Our services include:
keeping your home clean and tidy
assisting with home and garden maintenance and modifications
taking you shopping, or doing your shopping for you
preparing nutritious meals with you, or for you
helping you get out and about to appointments or social engagements
social support, which can be spending time with you over a cup of tea, or going with you to social functions
personal care to make sure you can shower and dress yourself safely and independently
respite care, if your carer needs a break from caring duties
allied health services, including physiotherapists, occupational therapists, speech pathologists, social workers and clinical psychologists
acute, specialist, gerontic and community nursing, for support with wound care, managing skin integrity, continence management and medication management
assistive technology and equipment
We can also support you with:
Home Care Packages
Veterans’ Home Care
24 hour/live-in care
A number of our clients don’t have government-funded packages (Home Care Packages or Veterans’ Home Care). With private clients like these, we work with you to identify the supports you need, then set up a plan to help you meet your goals.
Home Care Packages
Recent changes to Home Care Packages have made it easier for you to have the freedom and flexibility to choose who comes into your home to help.
If you have a new Home Care Package, or want to move your Home Care Package from another provider, we’re here to help.
Our review system has been built to provide an objective feedback tool where consumers and providers of aged care can respectfully share their thoughts and experiences.
Reviews are most valuable when they are honest and unbiased
They should be from personal experience
Please do not post any personal information.
Any form of discrimination, spam, web links or advertising will be removed.
Any review that violates our review policies will NOT be published.
Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.
We will remove content that violates any of the policies listed below:
Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.
Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.
With a shared love of books, HenderCare client, Colin and author of Australia: Remember When, Bob Byrne sat down to talk about some Australian classics.
Who remembers the milky? Or their parents telling them stories about the bread being delivered by horse and cart? Check out the first in HenderCare's memory video series featuring author of Australia Remembers When and HenderCare Ambassador, Bob Byrne.Â
We do not currently have the contact details for HenderCare Victoria
