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CraigCare’s aged care communities are designed to cater for a range of care needs including residential aged care, respite care, dementia specific care and palliative care. Residents’ individual needs are taken into consideration with care tailored around their values, attitudes, lifestyles and preferences.

For more than 40 years, CraigCare has been one of Australia’s most trusted aged care providers, with residents made to feel welcome and at home.

Residents at CraigCare’s communities are encouraged to stay engaged and connected with their family, friends and local community.

CraigCare’s compassionate care team are dedicated to providing excellent care, with residents having the control, choice and flexibility in how their care is delivered.

 CraigCare’s aged care residences in Victoria and Western Australia pride themselves on providing the highest quality care, services and amenities for each and every resident.

Services and amenities include:

  • Food made with love by local chefs
  • Seasonal menus
  • Visiting GPs and allied health professionals
  • On-site hairdressing services
  • 24-hour care
  • Daily newspapers
  • Spiritual support
  • Housekeeping and on-site laundry
  • Regular outings & special events
  • Children’s program
  • Visiting pets
  • And more!

Our locations

Add Review

Review Guidelines.

Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.

We will remove content that violates any of the policies listed below:

  • Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
  • Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
  • Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
  • Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
  • Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
  • Spam Content: Please no spam. Reviews should be a genuine reflection of your experience with an aged care provider. Do not include promotional content or advertising in any form. Duplicate material will not be accepted.
  • Telephone Numbers and Web Links: To prevent adverts and spam, we do not permit phone numbers or web links.
  • Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
  • Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.

CraigCare’s Innovative End of Life Trajectory Tool Implemented Across All CraigCare Aged Care Homes

on Wednesday, February 27, 2019

The development and implementation of CraigCare’s End of Life (EOL) Trajectory tool came about because it was identified through interactions with residents and collaboration with care and nursing staff that while the end stage palliative care given was excellent, the early identification of residents moving throughout the palliative trajectory was lacking.

CraigCare Plumpton Villa in Glenroy Supports Local Basketball Team

on Wednesday, February 6, 2019

CraigCare Plumpton Villa in Glenroy is proud to support its local basketball team, the Coburg Giants. CraigCare donates the use of one of their buses when the Giants have to play away games in Mornington, Western Port, Chelsea, Pakenham and Wallan. 

CraigCare Announces Partnership in Developing Age Friendly Charter in Albany

on Wednesday, December 5, 2018

CraigCare Albany have announced that they are working in partnership with the City of Albany WA, other aged care providers and community service providers and a community panel on the development of the Age Friendly Charter for the Greater Southern Region in Western Australia.

CraigCare Residents Discover Age Is No Boundary

on Thursday, October 4, 2018

CraigCare are always on the lookout for new ways to provide their residents with more meaningful and exciting experiences. Some of CraigCare’s aged care communities have begun trialling virtual reality technology to deliver these personal experiences.

Discussing the Move Into Residential Aged Care

on Wednesday, September 12, 2018

It’s important to understand the attitude and outlook of your loved one before you bring up the idea of them moving to residential aged care. Your loved one is likely to be feeling a great sense of loss – loss of control, choice, confidence, freedom, independence, ability, lifestyle and social connections. More often than not, their perception of the situation is that they are losing who they are.

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