Reviewing an aged care provider is a great way to share your thoughts. But please follow the policies listed below when writing a review.
We will remove content that violates any of the policies listed below:
Conflict of interest: Reviews are most valuable when they are honest and unbiased. Please do not review your own aged care service or that of a competitor.
Off-topic reviews: Do not post reviews based on a third party experience, they must be your own. Our reviews are not a forum for general political or social commentary or personal rants.
Impersonation: Do not post reviews on behalf of other people or misrepresent your identity or connection with the aged care provider you are reviewing.
Language: Do not use offensive, profane, or obscene language. We will remove reviews that represent personal attacks.
Personal and confidential information: Do not post reviews that contain the personal and confidential information of another person.
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Hate Speech: We do not allow reviews that advocate against people based on their ethnic origin, religion, gender, disability, sexual orientation or age.
Aged Care Reviews is not a complaints system. Reviews must be fair and reasonable. Any defamatory statements reflecting a personal experience that has not yet been taken up with the respective provider will not be accepted. If you have a personal complaint to make about an aged care facility we encourage you to contact your provider directly using the details provided on their listing. Alternatively you can submit a complaint via the Government’s Aged Care Complaints Scheme.
IRT Aged Care teams in the Shoalhaven and Eurobodalla have been recognised by Leading Age Services Australia (LASA) with an Excellence Award for their extraordinary efforts caring for residents and customers while under direct threat from the 2019/20 summer bushfires.
Age Matters received a new vehicle this week to help deliver its service linkage program helping vulnerable older people in the Illawarra to access essential services. An initiative of IRT Group, Age Matters empowers older Australians living in the Illawarra to live free from disadvantage by tackling homelessness, loneliness and joblessnes
Aged care residents at IRT Thomas Holt Kirrawee in Southern Sydney are among the first to access telehealth services made available via an app IRT Group launched with software developer - Checked In Care.
Illawarra-based retirement living and aged-care provider IRT Group turned 50 last week. To mark the 50th anniversary, celebrations were held across the organisation’s 31 retirement villages, 21 aged care centres and six home care hubs located throughout NSW, South East Queensland and the ACT.
Last week, IRT Group celebrated the start of construction of Henry Brooks Estate at IRT Kanahooka. Henry Brooks Estate is being developed on land adjacent to IRT’s existing William Beach Gardens and Kemira communities on Kanahooka Road.
IRT Foundation will hold an inaugural charity race day called the ‘Race Against Homelessness’ at Kembla Grange Racecourse on 15 June. All funds raised by the event will help tackle the growing homeless crisis faced by disadvantaged older people in the Illawarra.
IRT Group has launched a revolutionary new driverless car at the 2017 Information Technology in Aged Care (ITAC) Conference held on the Gold Coast. Designed for use in residential aged care communities, the ‘Pod Zero’ is an innovation IRT hopes will improve residents’ independence and quality of life.
IRT's Lifestyle Community for ageing people with intellectual disabilities and their primary carers at IRT William Beach Gardens last week won a Commendation for Excellence in Ageing Services at the Global Ageing Awards in Switzerland.