Aged Care Online

TLC Aged Care - The Heights

39 – 41 Mitcham Road, Donvale, Victoria, 3111

Part of TLC Aged Care

Nestled in the leafy eastern Melbourne suburb of Donvale, The Heights is a stylish and sophisticated home offering you luxury accommodation, dining and relaxation options, a state-of-the-art gym, and an on-site medical centre - giving you and your family peace of mind.

The Heights not only offers traditional residential aged care, but a range of apartment-style living options including single rooms, suites and apartments. This enables couples to remain living together when they require aged care. A choice of outdoor areas, combined with open living spaces, gives our home an inviting and sociable atmosphere. You and your family are also welcome to enjoy the sunny courtyards, private dining room and BBQ facilities.

The range of facilities available throughout the home makes The Heights a unique place to live. Located in our reception area, our fully-equipped café is the perfect settings to enjoy a complimentary coffee with your guests. You can also entertain family and friends in the luxury surrounding of our private dining room. The team in our hair salon is here to make sure you are always looking your best and our state-of-the-art gym is a great place to work on your strength and agility.

In our specially designed memory support environment, our highly trained team applies an innovative approach to meeting the needs of people living with dementia. The Heights also offers respite care as an alternative to full-time residential care.

TLC Aged Care – The Heights offers a unique range of services, including:

  • On-site medical centre
  • State-of-the-art gymnasium
  • Fully-equipped café
  • Virtual reality cinema
  • Beauty salon
  • Foxtel
  • On-staff physiotherapists, podiatrists, & dietitians
  • TLC Wellbeing program


Our locations

Single
Respite

The Heights offers respite care in both our mainstream and memory support areas as an alternative to permanent care. The level of room available for your respite stay will be dependent upon availability. Our rooms incorporate up-to-the-minute features to ensure your safety and comfort; including wall-mounted televisions, Foxtel and telephone connections (service fees may apply), power points, emergency call buttons, PIN coded safes, height-adjustable beds and bedside tables. For your peace of mind, The Heights is secured by a state-of-the-art security system, and all common areas are monitored by CCTV.

Key points

  • Dementia specific
  • Keypad secure

Single
Permanent

Our classic rooms offer single-bed accommodation with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of our standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, and ample cupboard space; a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower and toilet; plus access to a choice of shared indoor and outdoor living areas. Some of our classic rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space. Our rooms incorporate up-to-the-minute features to ensure your safety and comfort; including wall-mounted televisions, Foxtel and telephone connections (service fees may apply), power points, emergency call buttons, PIN coded safes, height-adjustable beds and bedside tables. For your peace of mind, The Heights is secured by a state-of-the-art security system, and all common areas are monitored by CCTV.

Key points

  • Extra services $45.00 per day
  • Fee for additional services
  • Dementia specific
  • Keypad secure

Costs

DAP
Daily Accommodation Payments
RAD
Refundable Accommodation Deposit
$126.27 $0 (No Deposit)
$63.14 $275,000 (50%)
$0 $550,000 (100%)

 Daily costs calculator


Single
Permanent

Our superior rooms are largest of our single-bed rooms with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of our standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, PIN coded safe, ample cupboard space, a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas. Our superior rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space. Our rooms incorporate up-to-the-minute features to ensure your safety and comfort; including wall-mounted televisions, Foxtel and telephone connections (service fees may apply), power points, emergency call buttons, PIN coded safes, height-adjustable beds and bedside tables. For your peace of mind, The Heights is secured by a state-of-the-art security system, and all common areas are monitored by CCTV.

Key points

  • Extra services $45.00 per day
  • Fee for additional services
  • Keypad secure

Costs

DAP
Daily Accommodation Payments
RAD
Refundable Accommodation Deposit
$137.75 $0 (No Deposit)
$68.88 $300,000 (50%)
$0 $600,000 (100%)

 Daily costs calculator


Double
Permanent

Our aged living suites offer a separate lounge and bedroom, which you can occupy on your own or with a spouse or partner. All suites include interior designed furnishings, carpeted flooring, and window dressings. They also feature fully air-conditioned and heated living and bedroom areas flooded with natural light and modern recessed lighting. As a resident of an aged living suite at The Heights, you will enjoy the convenience of dual built-in wardrobes, a kitchenette with sink, refrigerator, safe, wall-mounted television, and ample cupboard space. Our suites also offer a spacious, modern, and private ensuite bathroom featuring a built-in vanity unit, easy-access shower, and toilet. Our rooms incorporate up-to-the-minute features to ensure your safety and comfort; including wall-mounted televisions, Foxtel and telephone connections (service fees may apply), power points, emergency call buttons, PIN coded safes, height-adjustable beds and bedside tables. For your peace of mind, The Heights is secured by a state-of-the-art security system, and all common areas are monitored by CCTV.

Key points

  • Extra services $45.00 per day
  • Fee for additional services
  • Keypad secure

Costs

DAP
Daily Accommodation Payments
RAD
Refundable Accommodation Deposit
$167.6 $0 (No Deposit)
$83.8 $365,000 (50%)
$0 $730,000 (100%)

 Daily costs calculator


Double
Permanent

Our aged living apartments offer a separate lounge and two bedrooms that can be occupied on your own or with a spouse or partner. All apartments include interior-designed furnishings, carpeted flooring, and window dressings. Each apartment provides a fully air conditioned and heated living area, along with two bedrooms flooded by natural light and modern recessed lighting. Life in one of our aged living apartments means the convenience of built-in wardrobes in both bedrooms, a kitchenette with sink, safe, refrigerator, wall-mounted television and ample cupboard space. Our apartments also boast a spacious, modern and private ensuite bathroom featuring a built-in vanity unit, easy-access shower, and toilet. Our apartments incorporate up-to-the-minute features to ensure your safety and comfort; including wall-mounted televisions, Foxtel and telephone connections (service fees may apply), power points, emergency call buttons, PIN coded safes, height-adjustable beds and bedside tables. For your peace of mind, The Heights is secured by a state-of-the-art security system, and all common areas are monitored by CCTV.

Key points

  • Extra services $45.00 per day
  • Fee for additional services
  • Keypad secure

Costs

DAP
Daily Accommodation Payments
RAD
Refundable Accommodation Deposit
$239.92 $0 (No Deposit)
$119.96 $522,500 (50%)
$0 $1,045,000 (100%)

 Daily costs calculator


What are Refundable Accommodation Deposits (RAD) and Daily Accommodation Payments (DAP)

Daily Accommodation Payment calculator


You can reduce the Daily Accommodation Payments (DAP) by paying a deposit up to the RAD value. Enter a deposit amount below to see the adjusted DAP amount.

RAD

$

Deposit

DAP

$ per day

Another Australian First for TLC Healthcare

on Monday, November 18, 2024

TLC Healthcare has partnered with Australian company, Femmé Organic, to supply 100% organic cotton and toxic-free tampons and pads to its largely female employee cohort (82%), across all TLC locations and brands, at no cost to the employee.

TLC Healthcare Confronts Aged Care Crisis in New Integrated Media Campaign

on Friday, September 6, 2024

TLC Healthcare (TLC) has launched a significant integrated media campaign across TV, radio, out-of-home, press, digital and social media. This proceeds the Federal Government’s recent Elder Abuse media campaign.

TLC Healthcare Debuts Dynamic Website to Drive Vision of Integrated, Life Changing Care

on Thursday, August 8, 2024

TLC Healthcare (TLC) has successfully launched its new website. The site design, content and user experience supports TLC’s positioning of “Life Changing Care”, delivered through an innovative, integrated model of care.

TLC Healthcare Shines Bright with Multiple Prestigious Industry Accolades

on Thursday, September 21, 2023

TLC Healthcare has been recognised as an Australian Business Award Employer of Choice for the eighth year running, together with winning awards for Marketing Excellence and Communications Excellence for the marketing of TLC Mordialloc, Australia’s first multigenerational healthcare precinct.

TLC Healthcare CEO Validates the Requirement of 24/7 Registered Nurses in Aged Care Homes

on Wednesday, April 19, 2023

TLC CEO Lou Pascuzzi has announced today there is no reason aged care homes cannot provide 24/7 nursing staff to care for their residents. “We certainly didn’t have to wait for a Royal Commission to tell us we needed 24/7 registered nursing staff. We’ve had Registered Nurses (RN’s) on staff 24/7 since the inception of the company. We see it as being clinically necessary when providing this level of care to our residents."

TLC Aged Care Mandates Rapid COVID-19 Tests for all Visitors

on Thursday, September 9, 2021

Melbourne-based aged care provider, TLC Aged Care, has announced that all visitors to their aged care homes will be required to take a rapid COVID-19 test and return a negative result before entry.

They Did It! TLC Aged Care Completes Their Covid-19 Vaccination Program

on Monday, May 3, 2021

TLC Aged Care is the first residential aged care provider of its size to complete the vaccination of their 1,500 residents, and 2,000 staff and contractors against COVID-19.

You’re Never Too Old To Dance On A Table

on Tuesday, May 15, 2018

Bess Bryant recently celebrated her 100th birthday at TLC Aged Care’s home in Donvale with a tabletop dance to remember.

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